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Effective Date: 20-02-2025

West East Digital Hub LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines our practices concerning the collection, use, and sharing of your personal information when you engage with our website, services, and digital media solutions. By using our services, you consent to the data practices described in this Privacy Policy.

  1. Information We Collect

    2. We may collect different types of personal and non-personal information to provide and improve our services. The categories of information we collect include:

    • Personal Information

      • We collect personal information that you voluntarily provide to us, including but not limited to:

      • Contact Information: Name, email address, phone number, and mailing address.
      • Business Information: Company name, job title, and industry.
      • Payment Information: Credit/debit card details, billing address, and transaction details (processed through secure third-party payment processors).
      • Account Information: Username, password, and account preferences.
      • Communication Records: Emails, chat messages, and customer support interactions.
    • Non-Personal Information

      • We also collect non-personal information automatically when you interact with our services, such as:

      • Device Information: IP address, browser type, operating system, and device type.
      • Usage Data: Pages visited, time spent on our website, and other analytics data.
      • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to improve user experience and gather insights.
  2. How We Use Your Information

    3. We use the information collected for the following purposes:

    • To Provide Services: Process orders, deliver digital media content, and offer customer support.
    • To Improve Our Offerings: Analyze usage trends, monitor service performance, and enhance user experience.
    • For Communication: Respond to inquiries, send service-related notifications, and provide updates about new features or promotions.
    • For Security and Fraud Prevention: Detect, prevent, and address technical issues, unauthorized activities, and potential threats.
    • For Legal Compliance: Fulfill legal obligations, enforce our terms of service, and protect our rights and interests.
  3. How We Share Your Information

    4. We do not sell or rent your personal information. However, we may share it in the following cases:

    • Service Providers

      • We may share your information with third-party vendors, contractors, and service providers who assist us in:

      • Payment processing
      • Data analytics
      • Customer support
      • Marketing and advertising
    • Legal Compliance and Protection

      • We may disclose your information:

      • If required by law or legal process
      • To protect our rights, privacy, safety, or property.
      • To prevent fraud, security threats, or illegal activities.
    • Business Transfers

      • If we undergo a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity.

  4. Cookies and Tracking Technologies

    5. We use cookies and similar technologies to enhance user experience. You can manage cookie preferences through your browser settings.

    • Types of Cookies We Use
      • Essential Cookies: Necessary for website functionality.
      • Analytical Cookies: Track site performance and user engagement.
      • Marketing Cookies: Personalize advertising based on browsing behavior.

      You may opt out of cookies, but doing so may affect the functionality of our services.

  5. Data Security

    6. We implement security measures to protect your personal information from unauthorized access, alteration, and disclosure. However, no internet transmission is 100% secure. We encourage you to use strong passwords and safeguard your account credentials.

  6. Data Retention

    7. We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, we securely delete or anonymize the data.

  7. Your Rights and Choices

    8. You have the following rights regarding your personal data:

    • Access: Request a copy of your personal data.
    • Correction: Update inaccurate or incomplete information.
    • Deletion: Request the deletion of your data under certain conditions.
    • Objection to Processing: Restrict or object to how we process your data.
    • Opt-out of Marketing Communications: Unsubscribe from marketing emails by following the instructions in the email.

    To exercise these rights, contact us at support@westeastdigitalhub.com.

  8. Third-Party Links

    9. Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.

  9. International Data Transfers

    10. As a global digital solutions provider, we may process and store information in different countries. By using our services, you consent to the transfer of your data to locations outside your country of residence, subject to applicable data protection laws.

  10. Children's Privacy

    11. Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a child, please contact us immediately.

  11. Changes to This Privacy Policy

    12. We may update this Privacy Policy periodically. Any significant changes will be communicated via email or a notice on our website. Your continued use of our services after changes take effect constitutes your acceptance of the updated policy.

  12. Contact Us

    13. If you have questions or concerns regarding this Privacy Policy, please contact us at:

    West East Digital Hub LLC
    1-866-909-4068
    support@westeastdigitalhub.com
    3400 COTTAGE WAY, STE G2 #27215 SACRAMENTO, CA 95825, USA